Pharmacy Customer Experience Specialist

Walgreens; Minnetonka (MN); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens is hiring for a role that supports pharmacy operations and delivers a positive customer experience. You will help in the pharmacy under supervision, process prescriptions where appropriate, and provide efficient checkout at the register.

The position requires fluency in English, flexibility for evenings/weekends, and basic math and computer skills to handle cash, inventory, and store systems. Prior retail experience is preferred.

Qualifications

• Fluent in reading, writing, and speaking English.
• Willingness to work evenings and weekends.
• Prior retail experience is preferred.

Responsibilities

• Registers sales and provides courteous checkout service.
• Assist pharmacist under supervision with patient and drug info.
• Process prescriptions and maintain pharmacy records.
• Provide friendly, proactive customer service and product guidance.
• Maintain clean, stocked counters and merchandised shelves.
• Handle returns, rain checks, and simple clerical duties as needed.

Skills

Customer service

English fluency

Cash handling

Math skills

Computer skills

Education

High school diploma or equivalent

PTCB certification

Tools

POS system

Inventory software

Job description

Walgreens is hiring for a role that supports pharmacy operations and delivers a positive customer experience. You will help in the pharmacy under supervision, process prescriptions where appropriate, and provide efficient checkout at the register.

The position requires fluency in English, flexibility for evenings/weekends, and basic math and computer skills to handle cash, inventory, and store systems. Prior retail experience is preferred.