Pharmacy Customer Experience Specialist

Walgreens; Memphis (TN); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Memphis, TN, is seeking a Pharmacy Technician to assist pharmacists, process prescriptions, and deliver friendly service. You will enter patient and drug information, manage inventory, and help customers locate items in a fast-paced store environment.

An Equal Opportunity Employer; the role offers a dynamic, customer‑facing setting with ongoing training and potential for certification advancement. Salary ranges are competitive and depend on geography.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Prefer six months of experience in a retail environment.
• Prefer prior Walgreens experience.
• Prefer good math, counting, measuring and weighing medications.
• Prefer good computer skills and knowledge of store inventory control.
• Prefer PTCB certification.

Responsibilities

• Models and delivers a distinctive and delightful customer experience.
• Registers sales on assigned cash register and provides courteous checkout service.
• Assists the pharmacist under supervision, uses pharmacy systems to obtain patient and drug information and process prescriptions.
• Greet customers and offer assistance with products and services to ensure a positive experience.
• Performs duties as assigned by Pharmacy Manager and stores management, including inventory management and safety compliance.
• Maintains store cleanliness, merchandising, pricing, and helps with displays.

Skills

Customer service

English fluency

Math skills

Computer skills

PTCB certification

Tools

Pharmacy systems

Job description

Walgreens in Memphis, TN, is seeking a Pharmacy Technician to assist pharmacists, process prescriptions, and deliver friendly service. You will enter patient and drug information, manage inventory, and help customers locate items in a fast-paced store environment.

An Equal Opportunity Employer; the role offers a dynamic, customer‑facing setting with ongoing training and potential for certification advancement. Salary ranges are competitive and depend on geography.