Pharmacy Customer Experience Specialist

Walgreens; Kansas; On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in the United States seeks a Pharmacy Technician to assist pharmacists, prepare prescriptions, and provide friendly checkout service. You will use pharmacy systems to obtain patient and drug information and process prescriptions under direct supervision.

You will engage customers, stock shelves, handle inventory, and support store operations, including returns, exchanges, and promotional displays, while maintaining compliance with policies and safety standards.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Six months of experience in a retail environment preferred.
• PTCB certification preferred.
• Good math and computer skills helpful for prescription filling and store operations.

Responsibilities

• Greet and assist customers, provide courteous checkout service.
• Assist pharmacists under supervision, process prescriptions, and enter information into pharmacy systems.
• Stock, rotate, and merchandise products; maintain cleanliness and organization.
• Handle returns, exchanges, and cash handling duties as needed.
• Support pharmacy operations, inventory management, and adherence to policies.

Skills

Customer service

Communication

Math skills

Computer skills

Inventory control

Education

PTCB certification

Tools

POS system

Job description

Walgreens in the United States seeks a Pharmacy Technician to assist pharmacists, prepare prescriptions, and provide friendly checkout service. You will use pharmacy systems to obtain patient and drug information and process prescriptions under direct supervision.

You will engage customers, stock shelves, handle inventory, and support store operations, including returns, exchanges, and promotional displays, while maintaining compliance with policies and safety standards.