Pharmacy Customer Experience Specialist

Walgreens; Los Lunas (NM); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Los Lunas, NM seeks a customer-oriented team member to deliver a distinctive and delightful customer experience at checkout and in-store service. You will assist the pharmacist under supervision, use pharmacy systems to process prescriptions, and ensure compliance with regulations.

You will engage customers, help with product selection, maintain clean shelves, and support pharmacy operations including inventory, claims processing, and service quality.

Qualifications

• PTCB certification and state registration where required.
• Experience in pharmacy support and customer service.
• Willingness to learn pharmacy workflows and compliance.

Responsibilities

• Assist pharmacist under supervision in processing prescriptions.
• Provide courteous, efficient checkout and in-store customer service.
• Use pharmacy systems to obtain patient and drug information.
• Maintain inventory and keep shelves clean and merchandised.

Skills

Customer service

Cashier

Pharmacy support

Interpersonal skills

Education

PTCB certification

State certification/registration

Tools

Pharmacy systems

Inventory management

Job description

Walgreens in Los Lunas, NM seeks a customer-oriented team member to deliver a distinctive and delightful customer experience at checkout and in-store service. You will assist the pharmacist under supervision, use pharmacy systems to process prescriptions, and ensure compliance with regulations.

You will engage customers, help with product selection, maintain clean shelves, and support pharmacy operations including inventory, claims processing, and service quality.