Pharmacy Customer Service & Prescriptions Specialist

Walgreens; Rio Rancho (NM); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Rio Rancho, NM, is hiring to support the pharmacy and retail teams. You will assist the pharmacist under supervision, handle transactions at the register, help customers, and ensure a courteous, efficient checkout experience.

The role emphasizes accuracy, teamwork, and compliance with state and federal regulations. Training and ongoing development, including PTCB-related paths, are available to help you grow in pharmacy operations while delivering excellent customer service.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Six months of experience in a retail environment preferred.
• PTCB training or certification may be pursued.

Responsibilities

• Greet customers and assist with products and services to ensure a positive experience.
• Operate cash register and process transactions accurately.
• Assist pharmacists under supervision with prescription processing and pharmacy operations.
• Maintain store cleanliness and shelf standards.
• Support inventory, merchandising, and promotional displays.
• Handle customer questions and resolve issues to ensure satisfaction.

Skills

Customer service

Cash handling

Pharmacy support

English proficiency

Tools

Pharmacy systems

POS system

Job description

Walgreens in Rio Rancho, NM, is hiring to support the pharmacy and retail teams. You will assist the pharmacist under supervision, handle transactions at the register, help customers, and ensure a courteous, efficient checkout experience.

The role emphasizes accuracy, teamwork, and compliance with state and federal regulations. Training and ongoing development, including PTCB-related paths, are available to help you grow in pharmacy operations while delivering excellent customer service.