Pharmacy Customer Experience Specialist

Walgreens; Wading River (NY); On-site; USD 25,000 - 28,000; Full time

Job summary

Walgreens in New York state is looking for a team member to deliver a delightful customer experience at the checkout and assist the pharmacist under supervision by using pharmacy systems to process prescriptions.

You will greet customers, suggest items, and maintain clean, well-merchandised store areas while supporting inventory and pharmacy operations to ensure smooth workflow and accurate dispensing.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekends.

Responsibilities

• Registers sales on assigned cash register and provides courteous checkout service.
• Assists pharmacist under supervision and uses pharmacy systems to process prescriptions.
• Provides customer service across OTC, photo area, and services.
• Keeps counters, shelves, and displays clean and merchandised; conducts inventory and price checks.
• Processes returns, exchanges, refunds, and rain checks as needed.
• Supports Pharmacy Manager with inventory, workflow, and pharmacy operations.

Skills

Fluent English

Customer service

Flexibility

Attention to detail

Computer skills

Math skills

Inventory control knowledge

Education

PTCB certification

Tools

Cash register system

Pharmacy systems

Store systems

Job description

Walgreens in New York state is looking for a team member to deliver a delightful customer experience at the checkout and assist the pharmacist under supervision by using pharmacy systems to process prescriptions.

You will greet customers, suggest items, and maintain clean, well-merchandised store areas while supporting inventory and pharmacy operations to ensure smooth workflow and accurate dispensing.