Pharmacy Customer Experience Specialist

Walgreens; Kansas City (MO); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Kansas City, MO seeks a Pharmacy Support Team member to assist pharmacists, process prescriptions, and deliver friendly checkout service. You’ll engage customers, handle cash register duties, and help maintain pharmacy operations under supervision.

Responsibilities include stocking, assisting with medication dispensing, ensuring accuracy, and following pharmacy policies. Prior retail experience and PTCB training are valued. Equal opportunity employer.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willing to work flexible schedule, including evenings and weekend hours.
• Six months of experience in a retail environment preferred.

Responsibilities

• Models and delivers a distinctive and delightful customer experience.
• Registers sales on assigned cash register and provides courteous checkout service.
• Assists pharmacist under direct supervision in the practice of pharmacy and uses pharmacy systems to process prescriptions.
• Engages customers by greeting them and offering assistance with products and services.
• Provides customer service in-store, including checkout, product recommendations, and stock handling.
• Performs duties assigned by Pharmacy Manager and contributes to medication dispensing under supervision.

Skills

English fluency

Customer service

Education

PTCB certification

Job description

Walgreens in Kansas City, MO seeks a Pharmacy Support Team member to assist pharmacists, process prescriptions, and deliver friendly checkout service. You’ll engage customers, handle cash register duties, and help maintain pharmacy operations under supervision.

Responsibilities include stocking, assisting with medication dispensing, ensuring accuracy, and following pharmacy policies. Prior retail experience and PTCB training are valued. Equal opportunity employer.