Pharmacy Customer Care Specialist

Walgreens; Saint Joseph (MO); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Saint Joseph, MO is seeking a Pharmacy Support Associate to deliver a distinctive customer experience while assisting pharmacists. You will greet customers, handle checkout, stock shelves, and support prescription processing under supervision. This role emphasizes friendly service, accuracy, and adherence to company policies.

No prior certification required at hire beyond PTCB training, with on-the-job training provided.

Qualifications

• Will obtain and maintain PTCB certification as part of role.
• Provide courteous, efficient checkout service.
• Assist pharmacist under supervision with prescription processing.

Responsibilities

• Greet customers and provide courteous, efficient checkout service.
• Assist pharmacist under supervision in processing prescriptions.
• Operate cash register, handle returns, and manage transactions.
• Maintain store cleanliness and merchandise presentation.
• Support inventory and pharmacy workflow as directed.
• Adhere to pharmacy policies and Good Faith Dispensing standards.
• Provide photo area services and assist with general store tasks.

Skills

Customer service

Pharmacy support

Cashier operations

Tools

Pharmacy systems

Job description

Walgreens in Saint Joseph, MO is seeking a Pharmacy Support Associate to deliver a distinctive customer experience while assisting pharmacists. You will greet customers, handle checkout, stock shelves, and support prescription processing under supervision. This role emphasizes friendly service, accuracy, and adherence to company policies.

No prior certification required at hire beyond PTCB training, with on-the-job training provided.