Pharmacy Customer Experience Specialist

Walgreens; Hot Springs (AR); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Hot Springs, AR is seeking a Pharmacy/Customer Experience role to deliver a delightful experience. You will assist pharmacists, process prescriptions, and manage cash transactions in a fast-paced environment.

The position emphasizes accuracy, friendly service, and adherence to store policies while supporting the pharmacy team and ensuring customer satisfaction. Training and certification steps are part of the role.

Qualifications

• PTCB certification training completed or in progress.
• Willingness to assist pharmacists under supervision.
• Strong customer service and accuracy when handling transactions.

Responsibilities

• Greet customers, assist with products and services to create a positive experience.
• Register sales on the cash register, handle payments, refunds, and exchanges.
• Assist pharmacists by processing prescriptions and entering patient information.
• Maintain clean, organized store and maintain inventory records.
• Provide phone support and pharmacy-related assistance as directed by management.
• Support store team with checkout, merchandising, and customer care activities.

Skills

Customer service

Cash handling

Communication

Team collaboration

Tools

Pharmacy systems

POS cash register

Job description

Walgreens in Hot Springs, AR is seeking a Pharmacy/Customer Experience role to deliver a delightful experience. You will assist pharmacists, process prescriptions, and manage cash transactions in a fast-paced environment.

The position emphasizes accuracy, friendly service, and adherence to store policies while supporting the pharmacy team and ensuring customer satisfaction. Training and certification steps are part of the role.