Pharmacy Customer Experience Specialist

Walgreens Co.; Hoffman Estates (IL); On-site; USD 22,000 - 28,000; Full time

Job summary

Walgreens Co. is seeking a Customer Experience/Retail Associate in Hoffman Estates, IL. You will greet customers, assist with product needs, and provide courteous service at the register.

You will support pharmacists under supervision, process prescriptions, and use pharmacy systems to obtain patient information and ensure correct dispensing. The role emphasizes accurate cash handling, friendly service, and adherence to store policies.

Qualifications

• Fluent in reading, writing and speaking English.
• Willingness to work a flexible schedule including evenings and weekends.
• Six months of retail experience is preferred.
• Prior Walgreens experience is a plus.
• Good math skills for accurate prescription counting/handling.

Responsibilities

• Greet and assist customers with products and services to ensure a positive experience.
• Process sales at the register and handle cash transactions accurately.
• Assist pharmacists under supervision in processing prescriptions and patient information.
• Keep store counters and shelves clean and merchandised; stock and price merchandise.
• Support Pharmacy Manager and staff with inventory, claims, and pharmacy-related tasks.
• Adhere to company policies and Code of Conduct and participate in training.

Skills

Customer service

Teamwork

Communication

Flexibility

Attention to detail

Education

PTCB certification

Tools

POS systems

Job description

Walgreens Co. is seeking a Customer Experience/Retail Associate in Hoffman Estates, IL. You will greet customers, assist with product needs, and provide courteous service at the register.

You will support pharmacists under supervision, process prescriptions, and use pharmacy systems to obtain patient information and ensure correct dispensing. The role emphasizes accurate cash handling, friendly service, and adherence to store policies.