Pharmacy Customer Experience Specialist

Walgreens; Hagerstown (MD); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Hagerstown, MD is seeking a Customer Experience Associate to deliver a friendly checkout and assist pharmacists under supervision. You will operate the register, greet customers, and help locate products while maintaining accurate transactions.

The role emphasizes teamwork, inventory upkeep, and proactive customer service. Flexibility for evenings and weekends is preferred, with basic math and PC skills valued. Equal opportunity employer.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willing to work flexible schedule, including evenings and weekends.
• Six months of experience in a retail environment.
• Prefers prior Walgreens experience.
• Good math and computer skills for accurate transactions and prescriptions.

Responsibilities

• Model and deliver a distinctive and delightful customer experience.
• Register sales on cash register and provide courteous checkout service.
• Assist pharmacist under supervision in processing prescriptions.
• Provide customer service in-store across departments and signage.
• Maintain clean, stocked counters and shelves; support inventory.

Skills

Customer service

Math skills

Computer skills

English fluency

Flex schedule

Education

PTCB certification

Tools

POS systems

Inventory software

Job description

Walgreens in Hagerstown, MD is seeking a Customer Experience Associate to deliver a friendly checkout and assist pharmacists under supervision. You will operate the register, greet customers, and help locate products while maintaining accurate transactions.

The role emphasizes teamwork, inventory upkeep, and proactive customer service. Flexibility for evenings and weekends is preferred, with basic math and PC skills valued. Equal opportunity employer.