Pharmacy Customer Experience Specialist

Walgreens; Grayslake (IL); On-site; USD 22,041 - 24,796; Full time

Benefits offered by this job

Flexible work schedule

Career development opportunities

Employee discounts

Job summary

Walgreens in Grayslake, Illinois, seeks a dedicated team member to enhance customer experiences while assisting pharmacists in a dynamic retail setting. You will engage with customers, process sales efficiently, and handle pharmacy-related tasks.

The ideal candidate should have flexible availability, strong math and customer service skills, and a willingness to uphold Walgreens' service standards. Salary ranges from $16 to $18 per hour, depending on experience.

Qualifications

• Fluency in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekends.

Responsibilities

• Models and delivers a distinctive and delightful customer experience.
• Registers sales on assigned cash register and provides efficient checkout service.
• Assists pharmacist under supervision in the practice of pharmacy.
• Handles phone calls and processes manual claims for prescriptions.
• Maintains store appearance and performs various operational duties.

Skills

Customer service

Math skills

Computer skills

Education

PTCB certification

High school diploma or equivalent

Job description

Walgreens in Grayslake, Illinois, seeks a dedicated team member to enhance customer experiences while assisting pharmacists in a dynamic retail setting. You will engage with customers, process sales efficiently, and handle pharmacy-related tasks.

The ideal candidate should have flexible availability, strong math and customer service skills, and a willingness to uphold Walgreens' service standards. Salary ranges from $16 to $18 per hour, depending on experience.