Pharmacy Customer Experience Specialist

Walgreens; Germantown (TN); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Germantown, TN is seeking a team member to deliver friendly checkout service and assist the pharmacy team under supervision. You will handle cash register operations, help customers find products, and support pharmacists with prescription processing and patient information.

The role emphasizes accuracy, customer care, and participation in ongoing training to maintain PTCB certification and knowledge of pharmacy procedures and compliance.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.

Responsibilities

• Registers sales on assigned cash register and provides courteous, friendly checkout service.
• Assist pharmacist under direct supervision, using pharmacy systems to obtain patient and drug information and process prescriptions.
• Maintain clean, well-merchandised counters and shelves and assist with stock rotation.

Skills

Customer service

Attention to detail

Interpersonal skills

English fluency

Basic math skills

Education

PTCB certification

Tools

POS system

Pharmacy software

Job description

Walgreens in Germantown, TN is seeking a team member to deliver friendly checkout service and assist the pharmacy team under supervision. You will handle cash register operations, help customers find products, and support pharmacists with prescription processing and patient information.

The role emphasizes accuracy, customer care, and participation in ongoing training to maintain PTCB certification and knowledge of pharmacy procedures and compliance.