Pharmacy Customer Experience Specialist

Walgreens; Fort Payne (AL); On-site; USD 22,000 - 28,000; Full time

Job summary

Walgreens in Fort Payne, AL is seeking a Pharmacy Technician to provide courteous customer service, assist the pharmacist under supervision, and process prescriptions using pharmacy systems. You will greet customers, handle cash register duties, and help maintain store accuracy.

The role emphasizes accuracy in dispensing medications, checking for interactions, and collaborating with store staff to ensure a delightful patient experience.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Six months of experience in a retail environment preferred.
• Prior Walgreens experience preferred.
• Good math skills for filling prescriptions.
• Good computer skills preferred.
• Knowledge of store inventory control preferred.
• PTCB certification preferred.

Responsibilities

• Provide courteous, friendly, fast service at checkout and assist customers with products.
• Assist pharmacist under direct supervision in dispensing and processing prescriptions.
• Enter patient and drug information using pharmacy systems and check for possible interactions.
• Maintain clean, organized counters and shelves and assist with inventory.
• Support Pharmacy Manager and Staff Pharmacist with workflow and duties as assigned.

Skills

Customer service

Flexibility

Math skills

Computer skills

Teamwork

Education

PTCB certification

Tools

Pharmacy systems

Store systems

Job description

Walgreens in Fort Payne, AL is seeking a Pharmacy Technician to provide courteous customer service, assist the pharmacist under supervision, and process prescriptions using pharmacy systems. You will greet customers, handle cash register duties, and help maintain store accuracy.

The role emphasizes accuracy in dispensing medications, checking for interactions, and collaborating with store staff to ensure a delightful patient experience.