Pharmacy Customer Experience Specialist

Walgreens; East York (PA); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Pennsylvania is seeking a Pharmacy Technician/Customer Experience associate to assist pharmacists, process prescriptions, and provide courteous checkout service. You’ll keep shelves stocked, assist in the photo area, and support pharmacy systems under supervision.

The role emphasizes greeting customers, answering questions, cash handling, and inventory management while adhering to store policies and safety standards. Equal opportunity employer.

Qualifications

• Must earn and maintain PTCB certification.
• Experience with pharmacy workflows and prescription processing.
• Strong customer service and ability to assist pharmacists.

Responsibilities

• Assist pharmacists in processing prescriptions and verifying accuracy.
• Register sales on the cash register and provide friendly checkout service.
• Maintain clean, well-merchandised counters and shelves.
• Support inventory management and pharmacy-related tasks as needed.
• Handle calls related to prescriptions and provider communications.

Skills

Customer service

Cash handling

Pharmacy assistance

Inventory knowledge

Education

PTCB certification

Tools

Pharmacy systems

POS systems

Job description

Walgreens in Pennsylvania is seeking a Pharmacy Technician/Customer Experience associate to assist pharmacists, process prescriptions, and provide courteous checkout service. You’ll keep shelves stocked, assist in the photo area, and support pharmacy systems under supervision.

The role emphasizes greeting customers, answering questions, cash handling, and inventory management while adhering to store policies and safety standards. Equal opportunity employer.