PTCB-Certified Pharmacy Technician - Customer Care Pro

Walgreens; Durham (NC); On-site; USD 25,000 - 30,000; Full time

Job summary

Walgreens in Durham, NC is seeking an associate to assist pharmacists under supervision, process prescriptions, and deliver a delightful customer experience. You will use pharmacy systems, help with inventory, and support cashiers while maintaining compliance with company policies.

The role emphasizes strong English communication, flexible scheduling, and a customer-first attitude. Prior Walgreens experience and PTCB certification are preferred but not required.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evening and weekend hours.

Responsibilities

• Assist the pharmacist under supervision in the practice of pharmacy.
• Process prescriptions using pharmacy systems and assist with third party claims.
• Provide excellent customer service and greet customers to enhance their experience.
• Support inventory management, stock shelves, and maintain a neat store environment.
• Assist with training and coaching pharmacy technicians and cashiers as needed.

Skills

Customer service

Communication

English language

Teamwork

Education

PTCB certification

Tools

Pharmacy systems

Cash registers

Job description

Walgreens in Durham, NC is seeking an associate to assist pharmacists under supervision, process prescriptions, and deliver a delightful customer experience. You will use pharmacy systems, help with inventory, and support cashiers while maintaining compliance with company policies.

The role emphasizes strong English communication, flexible scheduling, and a customer-first attitude. Prior Walgreens experience and PTCB certification are preferred but not required.