Pharmacy Customer Experience Specialist

Walgreens; Detroit (MI); On-site; USD 22,000 - 28,000; Full time

Job summary

Walgreens in Detroit is seeking a Customer Service Associate to deliver a distinctive and delightful shopping and pharmacy experience. You will assist customers at the register, help with products, and support the pharmacy team under supervision.

Responsibilities include processing prescriptions with pharmacy systems, ensuring accuracy, stocking shelves, and delivering courteous service. PTCB certification is preferred; flexible schedule with evenings and weekends. Equal opportunity employer.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Prefer six months of experience in a retail environment.
• Prefer prior Walgreens experience.
• Prefer PTCB certification.

Responsibilities

• Models and delivers a distinctive and delightful customer experience.
• Registers sales on assigned cash register and provides courteous checkout service.
• Assists pharmacist under direct supervision in the practice of pharmacy and uses pharmacy systems to process prescriptions.
• Provides customer service in-store, including the photo area and picking up web orders.
• Maintains clean, merchandised shelves and assists with inventory and store upkeep.
• Follows company policies and adheres to the Pharmacy Code of Conduct.

Skills

Customer service

Cash handling

Store operations

Tools

Pharmacy systems

Job description

Walgreens in Detroit is seeking a Customer Service Associate to deliver a distinctive and delightful shopping and pharmacy experience. You will assist customers at the register, help with products, and support the pharmacy team under supervision.

Responsibilities include processing prescriptions with pharmacy systems, ensuring accuracy, stocking shelves, and delivering courteous service. PTCB certification is preferred; flexible schedule with evenings and weekends. Equal opportunity employer.