Pharmacy Customer Experience Specialist

Walgreens; Decatur (GA); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Decatur, GA is seeking a Pharmacy Clerk/Customer Service role to deliver friendly checkout and assist the pharmacist with prescriptions and patient information. You will handle cash, promote products, and support daily pharmacy tasks while maintaining accurate records.

The position emphasizes greeting customers, providing proactive help, and ensuring a delightful customer experience. Ongoing training and certification are provided where required.

Qualifications

• Engages customers and assists with products and services.

Responsibilities

• Provides courteous, fast, and efficient service at checkout.
• Assists pharmacists by handling prescriptions and patient information.
• Maintains accurate merchandising, pricing, and inventory records.
• Supports Pharmacy Manager with workflow and pharmacy tasks as required.
• Handles calls for physicians and processes manual third-party claims.
• Maintains store and photo area services and assists with web pick-up duties.

Skills

Customer service

Cash handling

Team collaboration

Pharmacy support

Education

PTCB certification

Tools

Pharmacy systems

Job description

Walgreens in Decatur, GA is seeking a Pharmacy Clerk/Customer Service role to deliver friendly checkout and assist the pharmacist with prescriptions and patient information. You will handle cash, promote products, and support daily pharmacy tasks while maintaining accurate records.

The position emphasizes greeting customers, providing proactive help, and ensuring a delightful customer experience. Ongoing training and certification are provided where required.