Pharmacy Customer Experience Specialist

Walgreens Co.; Davenport (IA); On-site; USD 22,000 - 28,000; Full time

Job summary

Walgreens Co. in Davenport, IA is hiring a Pharmacy Customer Service Technician to deliver a friendly checkout experience, assist customers with products, and support pharmacists in processing prescriptions under direct supervision.

You will use pharmacy systems, maintain accurate patient and drug information, help manage inventory, and ensure compliance with state and federal regulations while upholding Walgreens standards.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willing to work flexible schedule including evenings and weekends.
• Prefer six months of retail experience and familiarity with Walgreens policies.

Responsibilities

• Assist pharmacist under supervision in dispensing and processing prescriptions.
• Provide courteous, friendly, fast, and efficient checkout service.
• Operate cash register, collect cash, and handle returns and exchanges as needed.
• Maintain counters and shelves, assist with inventory and pricing as directed by store leadership.
• Support Pharmacy Manager and Staff Pharmacist with pharmacy-related tasks and workflow.

Skills

Customer service

Cashier

Pharmacy systems

Fluent English

Education

PTCB certification

Tools

Cash register

Pharmacy systems

Job description

Walgreens Co. in Davenport, IA is hiring a Pharmacy Customer Service Technician to deliver a friendly checkout experience, assist customers with products, and support pharmacists in processing prescriptions under direct supervision.

You will use pharmacy systems, maintain accurate patient and drug information, help manage inventory, and ensure compliance with state and federal regulations while upholding Walgreens standards.