Pharmacy Customer Experience Specialist

Walgreens; City of Norwich (NY); On-site; USD 23,000 - 29,000; Full time

Job summary

Walgreens is seeking a Pharmacy Support professional to assist pharmacists under supervision, manage checkout duties, and help customers with products and services. You will engage customers, handle transactions, and support pharmacy operations while maintaining compliance and accuracy.

The role emphasizes customer experience, teamwork, and adherence to company policies, with opportunities for professional development and regulatory compliance knowledge.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Requires willingness to work flexible schedule, including evenings and weekend hours.

Responsibilities

• Registers sales on assigned cash register and provides courteous checkout service.
• Assists pharmacist under direct supervision in entering patient and drug information and processing prescriptions.
• Performs customer service duties to ensure a positive experience and supports store operations.

Skills

English fluency

Flexible schedule

Education

PTCB certification

Job description

Walgreens is seeking a Pharmacy Support professional to assist pharmacists under supervision, manage checkout duties, and help customers with products and services. You will engage customers, handle transactions, and support pharmacy operations while maintaining compliance and accuracy.

The role emphasizes customer experience, teamwork, and adherence to company policies, with opportunities for professional development and regulatory compliance knowledge.