Pharmacy Customer Experience Specialist

Walgreens; Westmont (IL); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Illinois is seeking a Pharmacy/Customer Experience Associate to deliver friendly checkout service and assist pharmacists under supervision. You will process prescriptions, operate the cash register, and help customers find products while maintaining orderly shelves.

The role emphasizes accuracy in pharmacy systems, patient information handling, and contributing to a positive customer experience in a retail pharmacy setting.

Qualifications

• Earns and maintains PTCB certification.
• Proficient in pharmacy software and prescription processing workflows.
• Strong customer service and cash handling skills.

Responsibilities

• Greet and assist customers with products and services.
• Assist pharmacists under supervision with prescription processing and medication handling.
• Operate cash register and handle transactions, returns, and exchanges.
• Maintain store cleanliness and merchandising, including shelves and displays.
• Support pharmacy operations, including inventory and medication labeling.

Skills

Customer service

Cash handling

Pharmacy support

Prescription processing

Education

PTCB certification

Tools

Pharmacy software

POS system

Job description

Walgreens in Illinois is seeking a Pharmacy/Customer Experience Associate to deliver friendly checkout service and assist pharmacists under supervision. You will process prescriptions, operate the cash register, and help customers find products while maintaining orderly shelves.

The role emphasizes accuracy in pharmacy systems, patient information handling, and contributing to a positive customer experience in a retail pharmacy setting.