Pharmacy Customer Experience Specialist

Walgreens Co.; Hagerstown (MD); On-site; USD 22,000 - 28,000; Full time

Job summary

Walgreens Co. in Hagerstown, MD is seeking a dedicated team member to deliver outstanding customer service at the checkout, assist pharmacists under supervision, and help maintain a well-merchandised store.

The role emphasizes friendly interactions, accuracy in handling prescriptions, and proactive support across pharmacy and retail tasks. You will work flexible hours and be part of a team committed to patient care and community service.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work a flexible schedule, including evenings and weekends.

Responsibilities

• Provide courteous, efficient checkout service at the register.
• Assist pharmacists in processing prescriptions under supervision.
• Maintain clean counters, stock shelves, and merchandise displays.
• Handle returns, exchanges, and third-party prescription claims.
• Support inventory management and store tasks as needed.
• Offer help in OTC, photo services, and customer questions.

Skills

Customer service

Retail experience

Math skills

Computer skills

Inventory control

PTCB certification

Job description

Walgreens Co. in Hagerstown, MD is seeking a dedicated team member to deliver outstanding customer service at the checkout, assist pharmacists under supervision, and help maintain a well-merchandised store.

The role emphasizes friendly interactions, accuracy in handling prescriptions, and proactive support across pharmacy and retail tasks. You will work flexible hours and be part of a team committed to patient care and community service.