Retail Customer Experience Specialist

Walgreens; Columbia (MD); On-site; USD 22,000 - 28,000; Full time

Job summary

Walgreens Co. is seeking a customer-focused associate in Maryland to deliver friendly, efficient checkout experience and help customers find products. You will greet customers, answer questions, and resolve issues while maintaining clean, well-stocked shelves and accurate pricing.

The role includes assisting with photo services and in-store order pickup. The ideal candidate will have strong English skills, willingness to work evenings and weekends, and prior retail experience preferred.

Qualifications

• Fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.

Responsibilities

• Registers sales on assigned cash register, provides courteous checkout service.
• Engages customers and patients by greeting them and offering assistance with products and services.
• Resolves customer issues and answers questions to ensure a positive customer experience.
• Recommends items for sale and trade-up or companion items.
• Keeps counters and shelves clean and well merchandised, checks in and prices merchandise.
• Establishes displays and assists with stock rotation and shelf organization.
• Maintains knowledge of store systems and equipment, including photo area services.
• Assists with web pick-up tasks and order fulfillment.

Skills

Customer service

Cash handling

Communication

Job description

Walgreens Co. is seeking a customer-focused associate in Maryland to deliver friendly, efficient checkout experience and help customers find products. You will greet customers, answer questions, and resolve issues while maintaining clean, well-stocked shelves and accurate pricing.

The role includes assisting with photo services and in-store order pickup. The ideal candidate will have strong English skills, willingness to work evenings and weekends, and prior retail experience preferred.