Retail Customer Experience Specialist - Flexible Hours

Walgreens; Bellerive Village (MD); On-site; USD 21,000 - 23,000; Full time

Job summary

Walgreens is seeking a Customer Service Associate in Maryland to deliver friendly, efficient service at the register and on the floor. You will greet customers, answer questions, and help them find products while maintaining clean, well-stocked aisles.

Responsibilities include processing transactions accurately, handling returns, and upselling relevant items. The role requires flexibility, a positive attitude, and prior retail experience preferred.

Qualifications

• Fluent in reading, writing, and speaking English.
• Flexible schedule including evenings and weekends.
• Prior retail experience is preferred; Walgreens experience preferred.

Responsibilities

• Provide courteous, fast, and efficient checkout service at the register.
• Greet customers, assist with products, and resolve questions to ensure a positive experience.
• Recommend items, upsell, and manage product placement and pricing.
• Maintain clean, well-merchandised counters and shelves; perform stock rotation.
• Follow asset protection procedures and comply with company policies.
• Handle returns, rain checks, refunds, and exchanges as needed.
• Participate in special assignments and training as directed.
• Assist with photo area services and web pick-up orders.

Skills

Customer service

Cash handling

Communication

Suggestive selling

Tools

POS system

Job description

Walgreens is seeking a Customer Service Associate in Maryland to deliver friendly, efficient service at the register and on the floor. You will greet customers, answer questions, and help them find products while maintaining clean, well-stocked aisles.

Responsibilities include processing transactions accurately, handling returns, and upselling relevant items. The role requires flexibility, a positive attitude, and prior retail experience preferred.