Pharmacy Customer Experience Specialist

Walgreens; Buffalo Grove (IL); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Buffalo Grove, IL is seeking a Pharmacy Technician to deliver courteous customer service at the checkout, assist the pharmacist with prescriptions, and help maintain store inventory and displays.

You will use pharmacy systems for patient and drug information, support daily workflow, and ensure compliance with company policies while delivering a positive patient experience.

Qualifications

• Fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule including evenings and weekends.
• Prefer six months of retail experience.
• PTCB certification preferred.
• Good math skills for accurate prescription counting and weighing.

Responsibilities

• Provide courteous, friendly checkout service and assist customers with products and services.
• Assist pharmacists under supervision in processing prescriptions and managing patient and drug information.
• Maintain counters, shelves, and inventory; perform price checks and stock rotation as directed.
• Enter patient and drug information in pharmacy systems and support workflow.
• Resolve customer issues and promote Walgreens services and care.

Skills

Customer service

English fluency

Flexible schedule

Math skills

Computer skills

Tools

POS system

Job description

Walgreens in Buffalo Grove, IL is seeking a Pharmacy Technician to deliver courteous customer service at the checkout, assist the pharmacist with prescriptions, and help maintain store inventory and displays.

You will use pharmacy systems for patient and drug information, support daily workflow, and ensure compliance with company policies while delivering a positive patient experience.