Pharmacy Customer Experience Specialist

Walgreens; Benton (AR); On-site; USD 22,041 - 24,796; Full time

Job summary

Walgreens in Benton, Arkansas, is seeking a customer-focused associate to support the pharmacy team and deliver a delightful customer experience while assisting pharmacists with prescription processing under supervision.

You will greet customers, suggest products, maintain displays, and ensure accurate transactions using store systems. Prior retail experience and basic math/computer skills are a plus; PTCB certification is preferred.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Six months of retail experience preferred.
• PTCB certification is preferred/required.
• Good math skills for filling prescriptions accurately.
• Basic computer skills and familiarity with store systems.

Responsibilities

• Greet customers and provide courteous, efficient checkout service.
• Assist pharmacists under supervision with entering patient and drug information and processing prescriptions.
• Process prescription orders, verify accuracy, and check for interactions.
• Maintain clean, well-merchandised counters and shelves; assist with inventory.
• Provide customer service in the photo area and help with OTC selections.

Skills

English proficiency

PTCB certification

Math skills

Computer skills

POS systems

Retail experience

Tools

POS systems

Job description

Walgreens in Benton, Arkansas, is seeking a customer-focused associate to support the pharmacy team and deliver a delightful customer experience while assisting pharmacists with prescription processing under supervision.

You will greet customers, suggest products, maintain displays, and ensure accurate transactions using store systems. Prior retail experience and basic math/computer skills are a plus; PTCB certification is preferred.