Pharmacy Customer Experience Specialist

Walgreens; Joliet (IL); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Joliet, IL is hiring a Pharmacy Clerk to greet customers, ring up purchases, and assist pharmacists under supervision. You will use pharmacy and store systems to process prescriptions, verify items, and help keep shelves stocked and clean.

The role emphasizes accuracy, friendly service, and compliance with policies. Training includes PTCB-related certification and ongoing education; weekend/evening shifts may be required.

Qualifications

• Must be fluent in reading, writing, and speaking English; able to communicate with customers and teammates.
• Flexible schedule including evenings and weekend hours preferred.
• Prior retail or pharmacy support experience is a plus.

Responsibilities

• Assist pharmacist under supervision and use pharmacy systems to obtain patient and drug information.
• Provide courteous checkout service and assist customers with purchases and questions.
• Maintain clean, well stocked counters and shelves; process prescriptions and handle OTC items as needed.

Skills

Customer service

Cash handling

Pharmacy support

Attention to detail

Education

High School Diploma or equivalent

Tools

Store systems

Pharmacy systems

POS systems

Job description

Walgreens in Joliet, IL is hiring a Pharmacy Clerk to greet customers, ring up purchases, and assist pharmacists under supervision. You will use pharmacy and store systems to process prescriptions, verify items, and help keep shelves stocked and clean.

The role emphasizes accuracy, friendly service, and compliance with policies. Training includes PTCB-related certification and ongoing education; weekend/evening shifts may be required.