Pharmacy Customer Experience Pro

Walgreens; Toms River (NJ); On-site; USD 23,419 - 26,174; Full time

Job summary

Walgreens is seeking a customer-focused associate to deliver fast, friendly checkout and assist the pharmacist under supervision. You will handle cash, support pharmacy operations, and help customers locate products in a busy store.

Experience in retail and basic math skills are valued; PTCB certification is preferred, and the role requires flexibility for evenings and weekends. Training will cover pharmacy systems and customer service best practices.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekends.
• Six months of experience in a retail environment preferred.
• PTCB certification preferred; Walgreens experience is an asset.

Responsibilities

• Provide courteous, efficient checkout service and assist customers.
• Assist pharmacist under supervision and use pharmacy systems for prescriptions.
• Maintain clean, well merchandised counters and shelves.
• Handle returns, exchanges, and customer questions; support inventory tasks.
• Support pharmacy operations and adhere to company policies.

Skills

Customer service

Cash handling

Attention to detail

Math skills

Computer skills

Education

Tools

POS systems

Job description

Walgreens is seeking a customer-focused associate to deliver fast, friendly checkout and assist the pharmacist under supervision. You will handle cash, support pharmacy operations, and help customers locate products in a busy store.

Experience in retail and basic math skills are valued; PTCB certification is preferred, and the role requires flexibility for evenings and weekends. Training will cover pharmacy systems and customer service best practices.