Retail Customer Experience Associate — Flexible Hours

Walgreens; Downers Grove (IL); On-site; USD 21,000 - 23,000; Full time

Job summary

Walgreens in Downers Grove, IL is seeking a Customer Service/Operations associate to greet customers, assist with products, process purchases at the register, and help maintain store presentation.

You will resolve customer questions and support inventory, promotions, and returns, while following store policies and safeguarding assets. A willingness to work evenings and weekends, fluency in English, and prior retail experience are valued.

Qualifications

• Greet customers and resolve issues to ensure a positive experience.
• Handle cash transactions accurately at the register.
• Maintain clean, well-merchandised counters and shelves.
• Follow store policies and asset protection procedures.

Responsibilities

• Greet customers and offer assistance with products and services.
• Resolve customer questions and ensure a positive experience.
• Provide courteous, fast and efficient service.
• Process purchases, returns, voids, rain checks and exchanges as needed.
• Keep counters and shelves clean, restock, and manage inventory.
• Assist with pick-up orders and in-store fulfillment.
• Maintain store appearance and assist with maintenance tasks.
• Comply with company policies and foster respectful coworker relationships.
• Attend training as requested by management.

Skills

Customer service

Cash handling

Communication

Teamwork

Problem solving

Tools

POS system

Store equipment

Job description

Walgreens in Downers Grove, IL is seeking a Customer Service/Operations associate to greet customers, assist with products, process purchases at the register, and help maintain store presentation.

You will resolve customer questions and support inventory, promotions, and returns, while following store policies and safeguarding assets. A willingness to work evenings and weekends, fluency in English, and prior retail experience are valued.