Pharmacy Customer Experience Associate

Walgreens; Waterford Charter Township (MI); On-site; USD 22,000 - 28,000; Full time

Job summary

Walgreens in the United States is seeking a retail pharmacy support associate dedicated to delivering courteous, efficient checkout service and assisting pharmacists under supervision with prescription processing.

Responsibilities include operating the cash register, promoting items, maintaining store presentation, and supporting pharmacy workflow. PTCB certification is preferred, with flexible scheduling including evenings and weekends.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willing to work flexible schedule, including evenings and weekend hours.
• Six months of experience in a retail environment preferred.
• Experience with Walgreens store systems and inventory management preferred.
• PTCB certification preferred.

Responsibilities

• Assist pharmacist under supervision in dispensing and reviewing prescriptions.
• Register purchases at the cash register and handle returns and exchanges.
• Provide courteous, friendly customer service and promote items.
• Maintain store cleanliness and merchandising; assist with inventory.
• Handle photo services and web pick-up responsibilities.
• Assist with pharmacy-related tasks and ensure compliance with policies.

Skills

Customer service

English proficiency

Flexibility

Math skills

Computer skills

Education

PTCB certification

Tools

Pharmacy software

POS system

Job description

Walgreens in the United States is seeking a retail pharmacy support associate dedicated to delivering courteous, efficient checkout service and assisting pharmacists under supervision with prescription processing.

Responsibilities include operating the cash register, promoting items, maintaining store presentation, and supporting pharmacy workflow. PTCB certification is preferred, with flexible scheduling including evenings and weekends.