Pharmacy Customer Care & Service Associate

Walgreens; Pasco (WA); On-site; USD 25,000 - 28,000; Full time

Job summary

Walgreens in Pasco, WA is hiring for a frontline role that delivers a distinctive customer experience and supports pharmacy operations. You will register sales, assist customers, and help the pharmacist with prescription processing using store and pharmacy systems.

The role emphasizes excellent customer service, accuracy in math for prescriptions, and a flexible schedule including evenings and weekends. Prior retail and Walgreens experience is preferred; PTCB certification is a plus.

Qualifications

• Must be fluent in reading, writing and speaking English.
• Willing to work a flexible schedule including evenings and weekends.
• Six months of experience in a retail environment preferred.
• Prior Walgreens experience preferred.
• Good math skills for counting, measuring and weighing medications.

Responsibilities

• Provide courteous, fair, friendly, and efficient checkout service at registers.
• Assist pharmacists under direct supervision with pharmacy tasks and patient information systems.
• Process prescriptions, enter patient data, and communicate potential drug interactions.
• Maintain clean, well-merchandised counters and shelves; handle inventory and pricing.
• Support pharmacy department on inventory management and claims processing.

Skills

Customer service

Cash handling

Interpersonal skills

Math skills

Computer skills

Education

PTCB certification

Tools

POS systems

Pharmacy systems

Job description

Walgreens in Pasco, WA is hiring for a frontline role that delivers a distinctive customer experience and supports pharmacy operations. You will register sales, assist customers, and help the pharmacist with prescription processing using store and pharmacy systems.

The role emphasizes excellent customer service, accuracy in math for prescriptions, and a flexible schedule including evenings and weekends. Prior retail and Walgreens experience is preferred; PTCB certification is a plus.