Pharmacy Customer Care Specialist - Flexible Schedule

Walgreens; Southbridge (MA); On-site; USD 15,000 - 25,000; Full time

Job summary

Walgreens in Massachusetts seeks a team member to deliver a distinctive customer experience while assisting the pharmacist under supervision. You will use pharmacy systems to obtain patient and drug information and process prescriptions, and manage checkout and store operations with courtesy and efficiency.

The role emphasizes accuracy, flexibility in scheduling, and adherence to regulations, with training supporting PTCB certification and ongoing professional development.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willing to work flexible schedule, including evenings and weekend hours.
• Bachelor-style knowledge not specified in ad.

Responsibilities

• Assist pharmacist under direct supervision in pharmacy practice.
• Use pharmacy systems to obtain patient and drug information and process prescriptions.
• Provide courteous, friendly checkout service and model a distinctive customer experience.
• Register sales, handle returns, refunds, exchanges, and assist customers to locate products.
• Maintain store cleanliness and assist with inventory and display maintenance.
• Support pharmacy operations including entering patient info and maintaining workflow.

Skills

Customer service

Communication

Attention to detail

English fluency

Job description

Walgreens in Massachusetts seeks a team member to deliver a distinctive customer experience while assisting the pharmacist under supervision. You will use pharmacy systems to obtain patient and drug information and process prescriptions, and manage checkout and store operations with courtesy and efficiency.

The role emphasizes accuracy, flexibility in scheduling, and adherence to regulations, with training supporting PTCB certification and ongoing professional development.