Pharmacy Customer Experience Specialist

Walgreens; Billerica (MA); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Massachusetts seeks a team member to support pharmacy operations and customer service. You will assist the pharmacist under supervision, handle prescriptions, and provide courteous checkout service.

Responsibilities include operating a cash register, stock upkeep, and helping customers find products, while maintaining store cleanliness and compliance with policies. Prior retail experience preferred; PTCB certification is a plus.

Qualifications

• Fluent in reading, writing and speaking English.
• Willingness to work flexible schedule including evenings and weekends.
• Preferred six months of retail experience.

Responsibilities

• Assist pharmacist under supervision in processing prescriptions.
• Operate cash register and provide courteous checkout service.
• Maintain clean counters and well merchandised shelves.
• Help customers locate products and answer questions.
• Support inventory management and pharmacy workflow.

Skills

Cash handling

Customer service

Pharmacy support

Team collaboration

Fluent English

Education

PTCB certification

High school diploma or equivalent

Job description

Walgreens in Massachusetts seeks a team member to support pharmacy operations and customer service. You will assist the pharmacist under supervision, handle prescriptions, and provide courteous checkout service.

Responsibilities include operating a cash register, stock upkeep, and helping customers find products, while maintaining store cleanliness and compliance with policies. Prior retail experience preferred; PTCB certification is a plus.