Pharmacy Customer Care Specialist — Flexible Schedule

Walgreens; Fort Worth (TX); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens is seeking staff to deliver exceptional customer service while assisting the pharmacist under supervision. You will use pharmacy systems to obtain patient information and help process prescriptions, greet customers, handle transactions, and guide shoppers to products.

The role emphasizes accuracy, attention to detail, and teamwork in a busy retail pharmacy environment. Strong English skills, reliability, and flexible scheduling are required.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Prefer six months of experience in a retail environment.
• PTCB certification preferred.
• Prior Walgreens experience preferred.

Responsibilities

• Greet customers and provide assistance to ensure a positive experience.
• Assist pharmacist under supervision, using pharmacy systems to obtain data and process prescriptions.
• Operate cash register, handle payments, returns, and refunds; assist customers to locate items.

Skills

Customer service

PTCB certification

English fluency

Math skills

Computer skills

Inventory control

Store systems knowledge

Tools

Pharmacy systems

POS/store systems

Job description

Walgreens is seeking staff to deliver exceptional customer service while assisting the pharmacist under supervision. You will use pharmacy systems to obtain patient information and help process prescriptions, greet customers, handle transactions, and guide shoppers to products.

The role emphasizes accuracy, attention to detail, and teamwork in a busy retail pharmacy environment. Strong English skills, reliability, and flexible scheduling are required.