Pharmacy Customer Care Specialist (Flexible Schedule)

Walgreens Co.; Geneseo (IL); On-site; USD 22,000 - 28,000; Full time

Job summary

Walgreens Co. is seeking an associate to support pharmacists under supervision, handling prescriptions, customer service, and daily store operations. The role emphasizes accurate cash handling, greeting customers, and assisting with OTC needs.

Candidates should be fluent in English, flexible and reliable, with basic math and computer skills, and ideally experience in retail pharmacy or familiarity with Walgreens procedures.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willing to work flexible schedule, including evenings and weekend hours.
• Six months of experience in a retail environment is preferred.
• Prior Walgreens experience is preferred.
• Good math skills, good computer skills and knowledge of inventory control are preferred.
• PTCB certification preferred.

Responsibilities

• Models and delivers a distinctive and delightful customer experience.
• Registers sales on assigned cash register and provides courteous checkout service.
• Assists the pharmacist under direct supervision in the practice of pharmacy; uses pharmacy systems to obtain patient and drug information and process prescriptions.
• Engages customers and patients, greets them, and assists with products and services to ensure positive experience.
• Maintains shelves, aids in inventory management, processes prescriptions, and supports pharmacy workflow.
• Performs clerical duties, handles third-party claims, and assists with store operations as directed.
• Adheres to company policies and policies regarding dispensing and pharmacy code of conduct.

Skills

Fluent English

Flexible schedule

Good math skills

Good computer skills

Inventory knowledge

Education

PTCB certification

Job description

Walgreens Co. is seeking an associate to support pharmacists under supervision, handling prescriptions, customer service, and daily store operations. The role emphasizes accurate cash handling, greeting customers, and assisting with OTC needs.

Candidates should be fluent in English, flexible and reliable, with basic math and computer skills, and ideally experience in retail pharmacy or familiarity with Walgreens procedures.