Pharmacy Customer Care Specialist

Walgreens; West Palm Beach (FL); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens is hiring a Pharmacy Assistant/Customer Service team member to support pharmacists and deliver a delightful shopping experience. You will operate registers, help customers with purchases, process prescriptions under direct supervision, and assist in pharmacy workflows.

Candidates should have PTCB certification, strong communication, and a passion for service. The role emphasizes accuracy, courtesy, and adherence to policies across store operations and pharmacy tasks.

Qualifications

• Assists pharmacist under direct supervision in dispensing and patient information.
• Maintains pharmacy systems and processes prescriptions.
• Customer service oriented with courteous, friendly service.

Responsibilities

• Registers customer purchases and handles returns/exchanges.
• Assists with inventory management and merchandising.
• Provides customer service in photo area and online order pickup.
• Maintains compliance with pharmacy policies and Code of Conduct.
• Supports Pharmacy Manager and Staff Pharmacist in workflow.

Skills

Customer service

Cash register operation

Pharmacy assistance

Communication

Education

PTCB certification

Tools

Pharmacy systems

Job description

Walgreens is hiring a Pharmacy Assistant/Customer Service team member to support pharmacists and deliver a delightful shopping experience. You will operate registers, help customers with purchases, process prescriptions under direct supervision, and assist in pharmacy workflows.

Candidates should have PTCB certification, strong communication, and a passion for service. The role emphasizes accuracy, courtesy, and adherence to policies across store operations and pharmacy tasks.