Pharmacy Customer Care Specialist

Walgreens; Troutman (NC); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens is seeking a customer-focused team member to deliver a distinctive shopping experience, handle cashier duties, and assist the pharmacist under supervision. You will use pharmacy systems to process prescriptions and support inventory and store operations in a fast-paced retail setting.

The role emphasizes excellent customer service, accurate cash handling, and ability to work flexible hours, including evenings and weekends. Prior retail experience and PTCB certification are preferred.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.

Responsibilities

• Models and delivers a distinctive and delightful customer experience.
• Registers sales on assigned cash register and provides courteous checkout service.
• Assists the pharmacist under direct supervision in processing prescriptions and entering patient and drug information.
• Maintains store cleanliness and displays, stocks shelves, and assists with inventory management.

Skills

Customer service

Cash handling

Pharmacy support

Education

PTCB certification

Tools

Pharmacy systems

Job description

Walgreens is seeking a customer-focused team member to deliver a distinctive shopping experience, handle cashier duties, and assist the pharmacist under supervision. You will use pharmacy systems to process prescriptions and support inventory and store operations in a fast-paced retail setting.

The role emphasizes excellent customer service, accurate cash handling, and ability to work flexible hours, including evenings and weekends. Prior retail experience and PTCB certification are preferred.