Pharmacy Customer Care Specialist

Walgreens; Roscoe Township (IL); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Roscoe Township, IL is seeking a Pharmacy Technician/Customer Experience role supporting pharmacists and delivering fast, friendly service.

Responsibilities include assisting with prescription processing under supervision, operating cash registers, restocking shelves, and providing excellent customer care in-store. Prior retail experience and PTCB certification preferred; must be flexible for evenings/weekends.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willing to work flexible schedule, including evenings and weekend hours.
• Prior retail experience preferred.

Responsibilities

• Greet customers and provide courteous, efficient checkout service.
• Assist pharmacists under supervision and process prescriptions using pharmacy systems.
• Maintain store cleanliness, stock shelves, and handle inventory.
• Handle cash register, returns, and exchanges.
• Provide customer service in person and over the phone.

Skills

Customer service

Cash handling

Retail environment

Basic math

Computer skills

Teamwork

Education

PTCB certification

Tools

Pharmacy systems

Job description

Walgreens in Roscoe Township, IL is seeking a Pharmacy Technician/Customer Experience role supporting pharmacists and delivering fast, friendly service.

Responsibilities include assisting with prescription processing under supervision, operating cash registers, restocking shelves, and providing excellent customer care in-store. Prior retail experience and PTCB certification preferred; must be flexible for evenings/weekends.