Pharmacy Customer Care Specialist

Walgreens; Omaha (NE); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Omaha, NE is seeking a Pharmacy Customer Service Associate to deliver a distinctive customer experience while assisting pharmacists under supervision. You will operate the register, help customers locate items, and ensure smooth checkouts.

You will process prescriptions, handle claims, maintain clean shelves, and participate in ongoing training to stay current with pharmacy procedures and compliance. This role is on-site at the Omaha store.

Qualifications

• Must earn and maintain PTCB certification.
• Experience in retail pharmacy is a plus.
• Familiarity with cash handling and customer service required.

Responsibilities

• Deliver courteous, efficient checkout service and assist customers.
• Assist pharmacists under supervision with dispensing and medication information.
• Process prescriptions and third-party claims in pharmacy systems.
• Maintain store cleanliness and merchandise appearance.
• Provide support in inventory and daily store operations.

Skills

Customer service

Cash handling

Pharmacy support

Communication skills

Education

PTCB certification

Tools

Pharmacy systems

POS / Cash register

Job description

Walgreens in Omaha, NE is seeking a Pharmacy Customer Service Associate to deliver a distinctive customer experience while assisting pharmacists under supervision. You will operate the register, help customers locate items, and ensure smooth checkouts.

You will process prescriptions, handle claims, maintain clean shelves, and participate in ongoing training to stay current with pharmacy procedures and compliance. This role is on-site at the Omaha store.