Pharmacy Customer Care Specialist

Walgreens; Deep River (CT); On-site; USD 25,000 - 28,000; Full time

Job summary

Walgreens seeks a Customer Service Associate to deliver a distinctive customer experience. You will register sales, provide courteous and efficient checkout, and assist the pharmacist under direct supervision in processing prescriptions using pharmacy systems.

Engage customers, resolve issues, stock shelves, and support pharmacy operations and inventory while adhering to state and federal regulations. Flexible scheduling may be required, including evenings and weekends.

Qualifications

• Proven customer service experience in a retail setting.
• Ability to handle cash transactions accurately and efficiently.
• Experience supporting pharmacy-related tasks is a plus.
• PTCB certification or willingness to obtain is preferred.

Responsibilities

• Greet customers and assist with products and services to ensure a positive experience.
• Operate cash register, process purchases, returns, and exchanges.
• Assist pharmacists under supervision in processing prescriptions and using pharmacy systems.

Skills

Customer service

Cash handling

Retail experience

PTCB certification

Job description

Walgreens seeks a Customer Service Associate to deliver a distinctive customer experience. You will register sales, provide courteous and efficient checkout, and assist the pharmacist under direct supervision in processing prescriptions using pharmacy systems.

Engage customers, resolve issues, stock shelves, and support pharmacy operations and inventory while adhering to state and federal regulations. Flexible scheduling may be required, including evenings and weekends.