Pharmacy Customer Care Specialist

Walgreens; Montville (CT); On-site; USD 24,796 - 27,552; Full time

Job summary

Walgreens in Montville, CT seeks team members to assist pharmacists under direct supervision, enter patient and drug information, and process prescriptions with care. The role emphasizes customer service, efficient checkout, store merchandising, inventory tasks, and collaboration with store leadership to maintain compliance and quality.

Candidates fluent in English, with flexible availability, six months retail experience, and PTCB certification preferred; Walgreens offers benefits and growth

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Requires willingness to work flexible schedule, including evenings and weekend hours.
• Six months of experience in a retail environment preferred.
• Prior Walgreens experience preferred.
• Good math skills for prescriptions and accuracy.
• Good computer skills and knowledge of store inventory control.
• PTCB certification preferred.

Responsibilities

• Registers sales on assigned cash register and provides courteous checkout service.
• Assists pharmacist under direct supervision to process prescriptions and enter patient information.
• Keeps counters and shelves clean and merchandised; assists with inventory and pricing.
• Provides customer service in person and over the phone, answering questions and resolving issues.
• Assists with pharmacy operations and supports prescription processing and workflow.

Skills

Fluent English

Customer service

Flexible schedule

Six months retail experience

PTCB certification

Math skills

Computer skills

Tools

POS systems

Store equipment

Job description

Walgreens in Montville, CT seeks team members to assist pharmacists under direct supervision, enter patient and drug information, and process prescriptions with care. The role emphasizes customer service, efficient checkout, store merchandising, inventory tasks, and collaboration with store leadership to maintain compliance and quality.

Candidates fluent in English, with flexible availability, six months retail experience, and PTCB certification preferred; Walgreens offers benefits and growth