Pharmacy Customer Experience Specialist

Walgreens; Shelton (CT); On-site; USD 25,000 - 28,000; Full time

Job summary

Walgreens in Shelton, CT is seeking a team member to deliver a distinctive customer experience at checkout and assist pharmacists with prescription processing. You will use pharmacy systems to access patient and drug information and ensure accurate dispensing under supervision.

The role requires fluency in English and flexibility to work evenings and weekends, with prior retail experience preferred and PTCB certification encouraged.

Qualifications

• Fluent in reading, writing, and speaking English.
• Willing to work a flexible schedule including evenings/weekends.
• Retail experience preferred (six months).
• PTCB certification preferred.

Responsibilities

• Provide courteous, fast checkout service and assist customers at the register.
• Support pharmacist under supervision with prescription processing and drug information.
• Enter patient data and prescription details in pharmacy systems.
• Handle returns, exchanges, and customer questions to ensure a positive experience.
• Assist with inventory, merchandising, and maintaining store cleanliness and displays.

Skills

Customer service

Cash register

Pharmacy systems

PTCB certification

Tools

Pharmacy software

Job description

Walgreens in Shelton, CT is seeking a team member to deliver a distinctive customer experience at checkout and assist pharmacists with prescription processing. You will use pharmacy systems to access patient and drug information and ensure accurate dispensing under supervision.

The role requires fluency in English and flexibility to work evenings and weekends, with prior retail experience preferred and PTCB certification encouraged.