Pharmacy Customer Care Specialist

Walgreens Co.; Missouri City (TX); On-site; USD 25,000 - 33,000; Part time

Job summary

Walgreens Co. is hiring a Customer Experience Associate to greet customers, answer questions, and resolve issues, ensuring a positive shopping experience.

You will handle registers, process returns, assist customers in finding items, and keep the store clean and well merchandised. You’ll support pharmacy operations by reporting prescription discrepancies and upholding company standards throughout shifts.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Prefer six months of experience in a retail environment.
• Prefer prior Walgreens experience.

Responsibilities

• Greet customers and resolve questions to ensure a positive customer experience.
• Operate registers and handle payments, returns, and exchanges.
• Assist customers to locate items and suggest add-ons.
• Maintain counters and shelves, assist with inventory and pricing as directed.
• Report prescription errors to the pharmacist on duty and follow QA procedures.

Skills

Customer service

Cash handling

Store operations

English fluency

Tools

POS system

Job description

Walgreens Co. is hiring a Customer Experience Associate to greet customers, answer questions, and resolve issues, ensuring a positive shopping experience.

You will handle registers, process returns, assist customers in finding items, and keep the store clean and well merchandised. You’ll support pharmacy operations by reporting prescription discrepancies and upholding company standards throughout shifts.