Pharmacy Customer Care Specialist

Walgreens; Mattoon (IL); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Mattoon, IL is seeking a Customer Service Associate to ring up purchases, greet customers, and support pharmacists under direct supervision. You will use pharmacy systems to process prescriptions and ensure accurate transactions.

You will help with stocking, merchandising, and store upkeep, including photo services and web pickup duties. Flexibility, basic math, and good computer skills are expected. PTCB certification is preferred.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Prefer six months of experience in a retail environment.
• Prefer prior Walgreens experience.
• Prefer good math skills to fill prescriptions accurately.
• Prefer good computer skills.
• Prefer knowledge of store inventory control.
• Prefer PTCB certification.

Responsibilities

• Engages customers and patients by greeting them and offering assistance with products and services.
• Registers sales on assigned cash register and provides courteous checkout service.
• Assists pharmacist under supervision and uses pharmacy systems to enter patient and drug information.
• Keeps counters and shelves clean and well merchandised; takes inventory and checks in prices.
• Provides customer service in photo area and supports web order pick-up and delivery.

Skills

Customer service

Cash handling

Pharmacy support

PTCB certification

Tools

Pharmacy systems

Job description

Walgreens in Mattoon, IL is seeking a Customer Service Associate to ring up purchases, greet customers, and support pharmacists under direct supervision. You will use pharmacy systems to process prescriptions and ensure accurate transactions.

You will help with stocking, merchandising, and store upkeep, including photo services and web pickup duties. Flexibility, basic math, and good computer skills are expected. PTCB certification is preferred.