Certified Pharmacy Tech: Customer Care & Ops

Walgreens; Mattoon (IL); On-site; USD 25,000 - 33,000; Full time

Job summary

Walgreens in Mattoon, IL is seeking a Pharmacy Technician under direct supervision to assist the pharmacist with dispensing, patient information, and entry of prescriptions using pharmacy systems.

You will greet customers, resolve issues, support inventory, handle cash, and participate in training to maintain PTCB certification and comply with company policies and the Pharmacy Code of Conduct. Evening and weekend hours may be required.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evening and weekend hours.

Responsibilities

• Assist the pharmacist under supervision in the practice of pharmacy and as per company policies.
• Enter patient and drug information in pharmacy systems and process prescriptions; assist with cash registers.
• Deliver a distinctive and delightful customer experience and resolve customer issues to ensure satisfaction.
• Support inventory management and pharmacy department activities, including order processing and stock checks.
• Assist with training and ongoing education to maintain PTCB certification and knowledge of healthcare/pharmacy developments.

Skills

PTCB certified

Customer service

English fluency

Attention to detail

Tools

Pharmacy software

Cash registers

Job description

Walgreens in Mattoon, IL is seeking a Pharmacy Technician under direct supervision to assist the pharmacist with dispensing, patient information, and entry of prescriptions using pharmacy systems.

You will greet customers, resolve issues, support inventory, handle cash, and participate in training to maintain PTCB certification and comply with company policies and the Pharmacy Code of Conduct. Evening and weekend hours may be required.