Pharmacy Customer Care Specialist

Walgreens; Lutz (FL); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens is seeking a Pharmacy Clerk to support the pharmacy team by assisting pharmacists, processing prescriptions, and delivering friendly, accurate customer service. You will use pharmacy systems to obtain patient and drug information, handle daily dispensing tasks, and help maintain compliance with state and federal regulations.

In this role you will greet customers, guide them to products, assist with receipts and returns, and participate in inventory and upkeep of store displays.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Prefer six months of experience in a retail environment.
• Prefer prior Walgreens experience.
• Prefer good math skills for filling prescriptions.
• Prefer good computer skills.
• Prefer knowledge of store inventory control.
• Prefer PTCB certification.

Responsibilities

• Greet customers and assist with product selection to ensure a positive experience.
• Process prescriptions and assist pharmacist under supervision.
• Operate cash register and handle transactions accurately.
• Maintain clean, organized counters and shelves and assist with inventory.
• Provide exceptional customer service and promote pharmacy services.

Skills

English fluency

Math skills

Computer skills

Store systems knowledge

Education

PTCB certification

Tools

Pharmacy systems

Job description

Walgreens is seeking a Pharmacy Clerk to support the pharmacy team by assisting pharmacists, processing prescriptions, and delivering friendly, accurate customer service. You will use pharmacy systems to obtain patient and drug information, handle daily dispensing tasks, and help maintain compliance with state and federal regulations.

In this role you will greet customers, guide them to products, assist with receipts and returns, and participate in inventory and upkeep of store displays.