Pharmacy Customer Care Specialist

Walgreens; Harvard (IL); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Harvard, IL is seeking a friendly Pharmacy/Customer Service Associate to deliver accurate checkout and assist the pharmacist under supervision. You will greet customers, answer questions, and help locate products while maintaining a clean, organized store.

Responsibilities include using pharmacy systems to process prescriptions, handling cash, stocking shelves, supporting inventory, and providing courteous service across the photo and pickup areas.

Qualifications

• Earns and maintains PTCB certification through designated training or state requirements.
• Delivers courteous, fair and efficient customer service at checkouts.
• Assists pharmacists under supervision with prescription processing and drug information.

Responsibilities

• Registers sales on the cash register and provides friendly checkout service.
• Assists the pharmacist in dispensing under supervision and uses pharmacy systems for prescriptions.
• Engages customers, answers questions, and helps locate products to ensure a positive experience.
• Maintains clean and stocked counters and merchandised shelves, and supports inventory tasks.
• Handles inventory and supports pharmacy operations, including medication labeling and interaction checks.

Skills

Customer service

Cash handling

Pharmacy systems

Prescription processing

Inventory management

Merchandising

Communication

Education

PTCB certification

Tools

Pharmacy systems

Job description

Walgreens in Harvard, IL is seeking a friendly Pharmacy/Customer Service Associate to deliver accurate checkout and assist the pharmacist under supervision. You will greet customers, answer questions, and help locate products while maintaining a clean, organized store.

Responsibilities include using pharmacy systems to process prescriptions, handling cash, stocking shelves, supporting inventory, and providing courteous service across the photo and pickup areas.