Pharmacy Customer Care Specialist

Walgreens; Shiloh (IL); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Illinois is seeking a pharmacy-support role that assists pharmacists under supervision, processes prescriptions, and ensures customers receive courteous, efficient service at checkout. The position involves using pharmacy systems to manage patient data and prescriptions, stocking, and contributing to a positive in-store experience.

The role also covers inventory tasks, helping with photo services, and supporting OTC and web-pickup orders, with emphasis on accuracy and patient

Qualifications

• Earns and maintains PTCB certification through designated program/registration.
• Attends training and completes PPLs requested by Manager or assigned by corporate.
• Promotes professional and courteous customer service in all interactions.

Responsibilities

• Assist pharmacist under direct supervision in processing prescriptions.
• Enter patient and drug information accurately in pharmacy systems.
• Provide courteous, friendly, and efficient checkout service at the register.

Skills

Customer service

Cash handling

Teamwork

Education

PTCB certification

Tools

Pharmacy systems

Job description

Walgreens in Illinois is seeking a pharmacy-support role that assists pharmacists under supervision, processes prescriptions, and ensures customers receive courteous, efficient service at checkout. The position involves using pharmacy systems to manage patient data and prescriptions, stocking, and contributing to a positive in-store experience.

The role also covers inventory tasks, helping with photo services, and supporting OTC and web-pickup orders, with emphasis on accuracy and patient