Pharmacy Customer Care Specialist

Walgreens; Hannibal (MO); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Hannibal, MO is seeking a Pharmacy Clerk to assist customers and support the pharmacy team. You will register sales, ring up purchases, and help the pharmacist under supervision with dispensing and patient information in compliance with regulations.

The role emphasizes friendly, efficient service, accuracy with prescriptions and cash handling, inventory tasks, and adherence to store policies. Prior retail experience and PTCB certification are preferred; English fluency is required.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Ability to work a flexible schedule, including evenings and weekends.

Responsibilities

• Assist customers with a friendly checkout and product questions.
• Support pharmacist by entering patient and drug information in pharmacy systems.
• Fill prescriptions under pharmacist supervision and check for accuracy.
• Maintain clean, organized counters and shelves; assist with inventory.
• Process returns, exchanges, and refunds as needed; manage coupons and rain checks.
• Provide photo services and web pick-up support as assigned.

Skills

Customer service

Math skills

Interpersonal skills

Attention to detail

Education

PTCB certification

Job description

Walgreens in Hannibal, MO is seeking a Pharmacy Clerk to assist customers and support the pharmacy team. You will register sales, ring up purchases, and help the pharmacist under supervision with dispensing and patient information in compliance with regulations.

The role emphasizes friendly, efficient service, accuracy with prescriptions and cash handling, inventory tasks, and adherence to store policies. Prior retail experience and PTCB certification are preferred; English fluency is required.