Pharmacy Customer Care Specialist

Walgreens; Springfield (MO); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Springfield, MO is seeking a Pharmacy Technician to support pharmacists, assist customers at the register, and process prescriptions under supervision. The role emphasizes accuracy, customer care, and efficient service in a fast-paced retail pharmacy.

Applicants should have basic math skills, familiarity with pharmacy systems, and a willingness to obtain PTCB certification. Evening and weekend shifts may be required, with opportunities for training and career development.

Qualifications

• Fluent in reading, writing, and speaking English.
• Six months of retail experience preferred.
• Must earn PTCB certification through designated program.

Responsibilities

• Provide courteous, friendly checkout service and assist with products.
• Assist pharmacist under supervision, enter patient and drug information.
• Process prescriptions, verify accuracy, and support workflow.
• Maintain store cleanliness, price checks, and inventory records.
• Handle returns, exchanges, and customer questions to ensure satisfaction.
• Stock displays, merchandise, and support pharmacy operations.

Skills

Customer service

Pharmacy systems

Attention to detail

Communication

Teamwork

Tools

POS register

Pharmacy software

Job description

Walgreens in Springfield, MO is seeking a Pharmacy Technician to support pharmacists, assist customers at the register, and process prescriptions under supervision. The role emphasizes accuracy, customer care, and efficient service in a fast-paced retail pharmacy.

Applicants should have basic math skills, familiarity with pharmacy systems, and a willingness to obtain PTCB certification. Evening and weekend shifts may be required, with opportunities for training and career development.